At ZA999, protecting the personal information of our Pakistani players is something we take genuinely seriously — not just as a legal obligation but as a commitment to the people who trust this platform. This Privacy Policy explains exactly what data ZA999 collects, why we collect it, how we use it and what your rights are.
Six things every ZA999 player should know about how their data is handled before reading the full policy below.
ZA999 does not sell, rent or trade your personal information to any third party for their own marketing purposes. Your data belongs to you and stays within ZA999's controlled environment.
All data transmitted between your device and ZA999 is protected by SSL/TLS encryption. Your payment details, personal information and account credentials are never sent or stored in plain text.
ZA999 gives you the right to access, correct, export or request deletion of your personal data at any time. Simply contact ZA999 support and your request will be handled within 30 days.
ZA999 does not store raw payment credentials. Easypaisa, JazzCash and card payment processing is handled through certified payment gateways. ZA999 only retains transaction reference data.
Marketing emails and SMS from ZA999 can be opted out of at any time from your account settings. Opting out of marketing does not affect essential account communications like security alerts or transaction confirmations.
ZA999 only keeps your data for as long as it is needed — to operate your account, meet legal obligations or resolve disputes. When the retention period ends, your data is securely deleted.
Summary: This Privacy Policy explains how ZA999 (za999.im) collects, uses, stores and protects the personal data of players who register and use the ZA999 platform. By creating a ZA999 account or using any ZA999 service, you confirm that you have read and understood this policy. If you have questions at any point, contact ZA999 support at support@za999.im.
This Privacy Policy applies to all personal data collected and processed by ZA999 through the za999.im website and any associated mobile interfaces. It covers all ZA999 services including cricket betting, PSL markets, football betting, Teen Patti, card games, Ludo games, Aviator and any other products currently available or added to the ZA999 platform in the future.
ZA999 is committed to handling your personal data responsibly, transparently and in accordance with the principles of data minimisation, purpose limitation and storage limitation. We collect only what is genuinely needed to operate the ZA999 platform and serve Pakistani players effectively. We do not collect data speculatively or share it beyond the specific, documented purposes described in this policy.
This policy should be read alongside the ZA999 Terms and Conditions. Together, these two documents form the complete agreement governing your use of ZA999 and our handling of your information.
ZA999 may update this Privacy Policy from time to time. The effective date at the top of this page shows when the current version was last revised. ZA999 will notify active players of material changes via email to their registered address.
ZA999 collects personal data in several ways — information you provide directly when you register or use the platform, data generated automatically by your use of ZA999, and in limited cases information from third-party services we work with to verify your identity or process payments.
ZA999 collects and processes personal data for specific, documented purposes. The table below summarises the main purposes and the data categories involved.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth, username |
| Identity verification (KYC) | Government ID, proof of address, selfie photos |
| Processing deposits and withdrawals in PKR | Payment method reference, transaction amounts, timestamps |
| Operating games and settling bets | Betting history, game session data, account balance |
| Fraud prevention and security | IP address, device data, login history, transaction patterns |
| Anti-money laundering compliance | Transaction history, KYC documents, source of funds information |
| Responsible gaming | Deposit limits set, self-exclusion status, session duration data |
| Customer support | Support chat transcripts, email correspondence, account history |
| Platform improvement and analytics | Anonymised usage data, page performance, feature engagement |
| Marketing communications (with consent) | Email address, mobile number, preferences |
ZA999 does not use your data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law.
ZA999 processes your personal data under the following legal bases depending on the specific activity:
ZA999 does not sell, rent or trade your personal data to third parties. Your information is shared only in the specific circumstances described below, and only to the minimum extent necessary:
ZA999 works with carefully selected third-party service providers who process personal data on ZA999's behalf under binding data processing agreements. These include:
All ZA999 service providers are contractually prohibited from using your data for their own marketing purposes or sharing it with any other party without ZA999's prior written authorisation.
ZA999 may disclose personal data to government authorities, law enforcement agencies or regulators where required by applicable law, court order or regulatory direction. ZA999 will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition or sale of ZA999's business or assets, player personal data may form part of the transferred assets. ZA999 will notify affected players via email in advance of any such transfer, and the acquiring entity will be bound by the privacy commitments in this policy.
ZA999 will never share your personal data with advertisers, data brokers or marketing aggregators. If you receive communications claiming to be from ZA999 partners offering services you did not request, those are not authorised by ZA999 and should be treated as potential fraud.
ZA999 understands that financial data is among the most sensitive information a player can share. Here is exactly how ZA999 handles payment information:
All financial transaction records are retained by ZA999 for a minimum of five years from the date of the transaction in compliance with anti-money laundering record-keeping requirements. These records are held securely and accessed only by ZA999's compliance team and authorised external auditors.
ZA999 will never ask for your full card number, PIN, Easypaisa MPIN or JazzCash PIN via any communication channel. Any request for these details — by phone, email or chat — is fraudulent. Report it to ZA999 support immediately.
ZA999 uses cookies and similar browser-based technologies to operate the platform correctly, maintain your session and improve the ZA999 experience for Pakistani players. Below is a breakdown of the types of cookies ZA999 uses:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent ZA999 from functioning correctly. ZA999 does not use third-party advertising cookies or cross-site tracking cookies.
ZA999 implements multiple layers of technical and operational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:
Despite these measures, no online system is 100% immune to security incidents. In the event of a data breach affecting Pakistani players' personal information, ZA999 will notify affected players within 72 hours of becoming aware of the breach, describing what data was affected and what steps ZA999 has taken in response.
ZA999 keeps personal data only for as long as it is needed for the purpose it was collected, subject to any legal minimum retention periods. The following retention periods apply:
When data reaches the end of its retention period, ZA999 deletes or anonymises it securely. Deletion requests from players are processed within 30 days, subject to any legal hold requirements that may prevent immediate deletion.
As a ZA999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact ZA999 support at support@za999.im. All requests will be acknowledged within 5 business days and completed within 30 days.
Request a copy of all personal data ZA999 holds about you, including your account information, KYC records and transaction history. ZA999 will provide this as a structured data export.
Request correction of any inaccurate personal data ZA999 holds about you. If your name, contact details or other information has changed, contact ZA999 support to update it.
Request deletion of your personal data. ZA999 will delete data that is no longer required, subject to legal minimum retention obligations for financial records and KYC documents.
Request that ZA999 limits how your data is used — for example, restricting marketing processing while a dispute is investigated. Restricted data is retained but not actively processed.
Request an export of your ZA999 account data in a machine-readable format (JSON or CSV) so you can transfer it to another service if you choose. Account history and preferences included.
Withdraw your consent for marketing communications at any time from your ZA999 account settings or by contacting support. Withdrawal of marketing consent does not affect essential account communications.
ZA999 is strictly an adult platform. The ZA999 service is not intended for, marketed to or available to any person under the age of 18. ZA999 does not knowingly collect personal data from anyone under 18 years of age.
During registration, ZA999 requires a date of birth and verifies age through the KYC process. If ZA999 becomes aware that an account has been registered by a person under 18 — whether through KYC verification, a report from a third party or any other means — the account will be immediately suspended and any balance returned to the payment method used for deposit, minus any bonus amounts. All data associated with a minor's account will be deleted promptly following account closure.
If you are a parent or guardian and believe your child has created a ZA999 account, please contact ZA999 support at support@za999.im immediately. ZA999 will investigate and close the account within 24 hours of receiving a credible report.
ZA999 may update this Privacy Policy when necessary — for example, when we introduce new features that involve data processing, when legal requirements change, or when we improve our data handling practices. All updates are published at za999.im/privacy-policy with a revised effective date.
For material changes — meaning changes that meaningfully affect your rights or how your data is used — ZA999 will send a notification to your registered email address at least 14 days before the change takes effect. For minor updates such as formatting corrections, clarifications of existing practices or updated contact information, ZA999 will update the document and revise the effective date without sending a formal notification.
Your continued use of ZA999 after the effective date of a Privacy Policy update constitutes acceptance of the revised terms. If you do not agree with any change, please contact ZA999 support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how ZA999 handles your personal information, please contact us through the following channels:
When contacting ZA999 about a privacy matter, please include your registered email address and a clear description of your request. For data subject access or erasure requests, ZA999 may need to verify your identity before processing to ensure the request is genuine and not submitted by a third party.
ZA999 Privacy Contact: support@za999.im | Platform: za999.im | Response Time: Within 24 hours | Request Completion: Within 30 days | Policy Effective: January 2025